Last updated: November 12, 2026
Effective date: This version takes effect on November 12, 2026 and applies until we post a newer one here.
Version: the same as the "Last updated" date. The app records it with each consent.
Venturf Digital LLC ("we", "us") makes IRL Level Up, an iPhone app that turns real-life tasks into quests. This policy explains how we handle your consumer health data. It is written for Washington's My Health My Data Act (RCW 19.373), Nevada's consumer health data law (NRS 603A.400 to 603A.550) and Connecticut's consumer health data rules (the Connecticut Data Privacy Act). We follow it for all our users in the United States. Our Privacy Policy covers everything else.
What counts as consumer health data
These laws define consumer health data broadly. It is information linked to you that shows, or is used to work out, something about your physical or mental health. That includes body measurements, health-related habits and anything inferred from other data.
In IRL Level Up, it covers two groups:
- AI Coach data. Your body profile and the plans built from them. We collect these only with your consent.
- Game data that can reveal health habits. Your onboarding answers and the quests you complete, such as workout, step or sleep quests. We collect these because the game needs them to work.
What we collect, where it comes from, and why
| Data | Where it comes from | What we use it for | Basis |
|---|---|---|---|
| Body profile: gender as you enter it (male, female, non-binary or prefer not to say), height, current weight, goal weight and units | You, on the AI Coach form | Building your AI Coach workout and nutrition plans | Your consent |
| AI Coach plans: workouts; daily calorie, protein, carb and fat targets; tips; and a stored copy of the details each plan was built from | Written by Anthropic's Claude AI model from the details we send | Showing you your plan | Your consent. It's also the service you asked for |
| Onboarding answers: your goals, how often you train or focus, what holds you back (distraction, bad sleep, inconsistency or isolation), how hard you want to be pushed, and your focus stat | You, in the first-run quiz. If you skip it, the app fills in default answers | Suggesting starter quests and tailoring AI Coach plans | Needed for the service you asked for |
| Quest and habit activity: each quest you complete (for example "Walk 10000 Steps" or "Sleep 7+ hours every night this week") with its XP, time and local date; custom quest names you write; your level, stat totals (including Fitness) and streak | You and the app, as you play | Running the game: XP, stats, streaks and resets. When you ask for a plan, tailoring it to what you've been doing | Needed for the service you asked for |
| Consent and usage records: when you gave each consent and which version of this policy you saw; for each plan, its date, the AI model used, token counts and whether it was your first plan | Our servers | Showing that you agreed, and applying monthly plan limits | Needed for the AI Coach you asked for |
How consent works. The AI Coach form is the only place you enter your body profile. It shows an unticked checkbox, separate from our terms. Ticking it confirms you're 18 or older and agree that we collect and use these details as health data for AI Coach plans. If you don't tick it, nothing is saved, and the rest of the app still works. Before your first plan, and again if you withdraw or this policy changes, a permission screen names Anthropic, lists what will be sent (your body profile, onboarding answers and progress, including recent quest names), says how to withdraw and asks you to Allow. The AI Coach is only for people 18 and older. The rest of the app is for ages 13 and up.
What we don't collect or do. The app doesn't read from or write to Apple Health. We don't ask for precise location, biometric or genetic data, or information about diagnoses, medications, or reproductive or sexual health. Custom quest names are free text: whatever you write in them is stored and, if the quest is recent, sent to Anthropic with your plan, so keep health details out of them. We don't sell consumer health data, use it for ads, or use geofences. We don't use it to train AI models.
Who receives it
A processor handles data only on our behalf, under a contract. None of these laws counts a processor as a third party. Washington's law doesn't count giving data to a processor as "sharing". Nevada's does, so the table below lists exactly what each processor receives.
We don't share your consumer health data with any third party or affiliate, and we don't sell it. Two processors handle it for us:
| Processor | What it does for us | What it receives | Contact |
|---|---|---|---|
| Supabase, Inc. | Hosts our database in the United States (Oregon) and runs the server code that handles your requests | Everything in the table above | privacy@supabase.com |
| Anthropic, PBC | Writes AI Coach plans with its Claude AI model | Only when you ask for a plan: your body profile, onboarding answers, level, stat totals, streak, this week's XP in each stat, and up to 15 recent quests (name, XP, time and local date), including custom quest names | privacy@anthropic.com |
We don't send Anthropic your name, display name, email address or account ID. Anthropic's terms bar it from training its models on what we send. Anthropic says it deletes what it receives within 30 days, unless a request is flagged for a possible usage-policy violation (then up to 2 years) or the law requires longer.
Other players never see your body profile, plans, onboarding answers, quests or stats. Guild members see only your display name, level and XP.
If we were part of a merger or sale, this data could pass to the new owner, who would have to honor this policy and these laws.
How we handle and protect it
- We store it in our Supabase database in the United States. Your body profile and plans live only there. The app also keeps an offline copy of your game on your phone (quest activity, stats and onboarding answers), which can be included in your phone's own backups, such as iCloud Backup. Data travels over encrypted connections and is encrypted when stored. Database rules block other users from reading your records.
- It goes to Anthropic only when you tap to create or update a plan. The AI model writes the plan automatically. The plan is a suggestion and makes no decision about you with legal or similarly significant effects.
- No third party collects consumer health data about you over time, or across other apps and websites, through IRL Level Up or our website. The app has no advertising or analytics trackers.
Your rights and how to use them
You can use these rights in the app or by emailing support@venturfdigital.com from the address linked to your account. The AI Coach screen and the Profile tab need an active subscription. Without one, the app opens on its subscription screen, where you can still delete your account (tap Delete account). For anything else, email us.
See what we have and who has it
Ask us to confirm whether we collect, share or sell your consumer health data, and to give you a copy in a readable, portable format. Our answer will list every third party and affiliate we've shared it with or sold it to, with an email address for each. Today that list is empty, but we'll still name our processors and their contacts.
Withdraw your consent
On the AI Coach screen, tap Withdraw consent and delete AI Coach data. It works right away and deletes:
- your body profile;
- the contents of all your saved plans, including the stored copy of the details each was built from; and
- your consent records.
We keep only a dated usage record for each plan (its date, the date you withdrew, the AI model, token counts and whether it was your first plan) so monthly plan limits still work. These go when you delete your account.
After you withdraw, we collect nothing more for the AI Coach and send nothing to Anthropic. To use the AI Coach again, you'd need to consent again. The withdraw button is on the AI Coach screen, which needs an active subscription. If your subscription has ended, email us to withdraw and we'll act on it within 15 days, or delete your account from the subscription screen.
Onboarding answers and quest activity aren't collected on the basis of consent. The game needs them. You can still ask us to stop collecting them, in the app or by email. Because the game can't run without them, stopping means closing your account. We'll do that for you if you ask by email.
Delete your data
- AI Coach data: use the withdraw button above.
- Everything: delete your account in the app. With a subscription: Profile tab > Delete Account > Delete Forever. Without one: tap Delete account on the subscription screen. Either way, this immediately deletes all the data on this page, including the usage records, and clears the app's copy on your phone.
- Specific data: email us to delete particular consumer health data, such as your onboarding answers or quest history, without closing your account. We'll tell you if that changes anything in the game.
We pass deletion requests on to our processors. Supabase holds our database, so data we delete is gone from it too, and its daily backups are overwritten within 7 days. Anthropic keeps what it received only as long as described above, and that copy carries no name, email or account ID.
Correct your data
You can change your body profile on the AI Coach form when a plan update is available (Stats tab > AI Coach > Update my plan). This needs an active subscription, creates a new plan, uses one of your monthly plan updates and sends the new details to Anthropic. To fix your details sooner, or to correct anything else, email us.
How we handle requests
- We'll confirm it's you, using only what we need. Usually that means writing back to the email address linked to your account. You never need to create a new account.
- Someone you authorize can ask for you if they send your signed permission. We may still ask you to confirm your identity.
- Requests are free.
- We'll respond within 45 days of receiving your request. If we need more time, we'll tell you why within those 45 days and take up to 45 more. If we turn down all or part of a request, we'll tell you why and how to appeal within the same 45 days.
- We'll delete data within 30 days of confirming your request.
- We won't treat you differently for using any of these rights.
Appeal a decision
If we turn down all or part of a request, you can appeal. Email support@venturfdigital.com with "Appeal" in the subject line and tell us which decision you're appealing. We'll reply in writing within 45 days, explaining what we did or didn't do and why. If we deny your appeal, you can complain to your state attorney general:
- Washington: https://www.atg.wa.gov/file-complaint
- Nevada: https://ag.nv.gov
- Connecticut: https://portal.ct.gov/ag/common/complaint-form-landing-page
Our written decision will include the link for your state.
Changes to this policy
When we change this policy, we'll post the new version on this page and update the dates at the top. If a change is material, we'll tell you in the app or by email before it applies to you. We'll ask for your consent first before we collect new kinds of consumer health data, use it for a new purpose, or share it with anyone new.
Contact us
Email: support@venturfdigital.com
Post: Venturf Digital LLC, 5900 Balcones Drive STE 100, Austin, TX 78731, United States